“An individual who posts false accusations or inflammatory remarks on social media to promote a cause or to harass someone. The anonymity of such venues enables people to say things they would not say in person, and they often like to ratchet up emotions to generate strong reactions.” This is how PCmag has defined an internet troll. The social media platform Twitter is now searching for new ways to identify and categorize this very trolling as well as bullying, hate speech, and other manipulation within the network. Jack Dorsey’s billion dollar company has called on behavioral scientist and support organizations to submit proposals focused on examining the situation. The official request is seeking “proposed health metrics, and methods for capturing, measuring, evaluating and reporting on such metrics.” Whosoever does win the bid will have access to Twitter’s data, and will be charged with producing research, products, and suggestions for how to foster healthy dialogue on the platform.
Read the full statement from Twitter here